Please take a minute and read FAQ's & Cancellation Policies below before making the appointment. THANK YOU!
ARRIVAL AND APPOINTMENT TIME
Please arrive on time or 5 minutes before your scheduled appointment time with squeaky clean lashes. Extra time spent cleaning your lashes will mean less time lashing. If you do arrive after your scheduled appointment time, it most likely will not be possible to extend the time as I book clients back to back. In that case your service will be shortened due to your late arrival, you will still be charged the full cost of the service.
Skip the java 2-3 hours before appointment time - caffeine makes eyes jittery.
Mobile phones should be silenced during service.
As much as I love kids, young children under 10 are not allowed in the treatment room without a supervisor due to safety and the nature of the work being performed.
CANCELLATION / NO SHOW
If there is a need to change your appointment, I sincerely ask you to notify me at least 24 hours before your scheduled appointment time to avoid penalty. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged 50.- of you touch up service or 125.- of your full set service as a cancellation fee. I do not accept same day cancellations. If you cancel same day, you will be charged 100% of your service as a cancellation fee. All no shows will be charged 100% of your service.
Clients who have no-showed for appointments will be asked to prepay towards their visit when booking future appointments.
A 75.- non-refundable credit card deposit for all new clients will be required at the time of booking. This deposit is to ensure that you are serious about booking your appointment and will be deducted from the total cost of your session.
If you choose to cancel your appointment, you will automatically forfeit your deposit.
Deposits are non-refundable.
Due to the nature of the service, NO REFUNDS will be issued.
BOOKING A TOUCH UP APPOINTMENT
Touch ups are recommended in every 3-4 weeks to maintain the full look due to your natural lash shedding cycle. Touch up appointments are 60 minutes long. Touch up appointment booked after 4 weeks requires 90 minute appointment time.
I do not perform touch up services on work that was not done by me – NO EXCEPTIONS. If you currently have lash extensions on, I will remove them and apply a new full set. This is to avoid the risk of mixing different adhesives and materials and quality from work done in other salons.
You will receive a text message reminder before your appointment